Q: Which countries does International Checkout ship to?
A: International shipping is currently available WORLDWIDE from DBRGEMS. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
Q: Can I check the status of my international order?
A: To check the status of your order or track your package,please check your tracking no. and shipping website that is provided.
Q: Who should I contact with questions about my international order?
A: All enquiries
regarding your international order should be directed to International Checkout
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
Q: Do Bangles come in different sizes?
A: Yes, bangles do come in different sizes. If you are ordering online and don’t know your bangle size, you can take the measurement yourself. Bangle size is determined by the size of your knuckles and NOT your wrist. To determine your bangle size, simply tuck your thumb into the palm of your hand (as if about to put on a bangle) and using a measuring tape, measure your hand all the way around from knuckle to knuckle. A sizing chart is located at the top of each product page. Compare your measurement to that chart to find your ideal sized bangle.
Q: Will YOU make pieces in other metals besides sterling silver, gold plated and Rosé gold plated?
A: Though we try to accommodate a customer’s request, we will only produce our pieces in sterling silver, gold plated and rosé gold plated .
Q: What credit cards do you accept?
A: We accept the following credit cards through paypal:
· American Express
Q: Will DBRGEMS have any website sales?
A: Any promotional offers by DBRGEMS will be posted on the website as well as on our Facebook and Twitter pages. We will also send out emails to customers in our database so register to become an DBRGEMS Insider if you're not already. If nothing is listed or sent out then no sales are occurring.
Q: Does DBRGEMS have any retail boutiques?
A: No, Right now we have no retail store.