FAQ
Q: Which countries does
International Checkout ship to?
A: International
shipping is currently available WORLDWIDE from DBRGEMS. Our third party vendor,
International Checkout, will ship to all destinations around the world
including APO / FPO addresses.
Q: Can I check the
status of my international order?
A: To check the status
of your order or track your package,please check your tracking no. and shipping
website that is provided.
Q: Who should I contact
with questions about my international order?
A: All enquiries
regarding your international order should be directed to International Checkout
at: info@dbrgems.com.
Please visit the International Checkout Customer Service page for more
information and phone numbers in your area.
Q: Do Bangles come in
different sizes?
A: Yes, bangles do come
in different sizes. If you are ordering online and don’t know your bangle size,
you can take the measurement yourself. Bangle size is determined by the size of
your knuckles and NOT your wrist. To determine your bangle size, simply tuck
your thumb into the palm of your hand (as if about to put on a bangle) and
using a measuring tape, measure your hand all the way around from knuckle to
knuckle. A sizing chart is located at the top of each product page. Compare your
measurement to that chart to find your ideal sized bangle.
Q: Will YOU make pieces
in other metals besides sterling silver, gold plated and Rosé gold plated?
A: Though we try to
accommodate a customer’s request, we will only produce our pieces in sterling
silver, gold plated and rosé gold plated .
Q: What credit cards do
you accept?
A: We accept the
following credit cards through paypal:
· American Express
· VISA
· MasterCard
· Discover
Q: Will DBRGEMS have any
website sales?
A: Any promotional
offers by DBRGEMS will be posted on the website as well as on our Facebook and
Twitter pages. We will also send out emails to customers in our database so
register to become an DBRGEMS Insider if you're not already. If nothing is
listed or sent out then no sales are occurring.
Q: Does DBRGEMS have any
retail boutiques?
A: No, Right now we have
no retail store.