Shipping Policy

Processing and Delivery Times

Orders received before 2:00 PM Monday through Friday (excludes national holidays) are processed the same day and shipped and delivered till next week. Orders placed after 2:00 PM EST Monday through Friday (excludes national holidays) will be processed the following business day. Orders are not processed, shipped or delivered on weekends or national holidays. Order processing time includes item selection, handling, packaging and shipping. All orders shipped outside India may require additional processing times.

International Shipping

DBR GEMS has partnered with a trusted third-party company, DHL, to fulfill orders for international customers. Place the items you wish to purchase in our shopping bag and choose the "International Checkout" button. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer information.

Which countries does International Checkout ship to?

International shipping is currently available WORLDWIDE from DBR GEMS. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

Packaging Details

We individually wrap each item in your order with our signature DBR GEMS packaging. If it's for you or for someone you love, each package will receive a beautiful gift box, polishing cloth, care instructions and a jewelry pouch for safekeeping.

Order Delivery

All packages require a signature upon delivery. Additional charges may accrue if more than one attempt is made for delivery. DBR GEMS does not ship to Post Office Boxes (PO BOXES). Deliveries will only occur Monday - Friday. Orders will not be shipped or delivered on National Holidays.